Brother DR-620 Drum Unit - Retail Packaging

 (18 customer reviews)

I've been buying Brother drum units from Amazon for 2 - 3 years now (run a home based accounting business so go through 2 - 3 drum units per year). They all work great and as advertised. Based on my experience 1) the warning message about low drum unit can last a long time so no need to replace until you get the "drum life end" message and it stops printing (but that's why you need to have one on hand) and 2) when you do replace the drum unit you need to tell the MFC that you have installed a new drum unit (read the instructions) - that resets all the messages, etc.

I used to buy from Office Max locally but the Amazon price is 2/3rds of Office Max and usually I get free shipping so no contest. I still buy case paper from Office Max(wait for sales) - no Amazon advantage there.

My last Brother MFC I got 94,000 copies/prints before it started making "klacking" noises and giving lots of false paper jam messages. But that more than paid for itself over and over...Read more

We received a "Low Drum Unit" warning, leading me to purchase a replacement unit. I decided to wait until the print-quality degraded before replacing the unit. It's been 6 months of heavy use now, I just replaced the toner cartridge, and the print quality continues to be excellent.

I'm sure I will need this unit eventually, but I'm glad I didn't put it in 6 months ago.

I can't speak for the other comments, but the one I just order and received IS a Brother product. So, don't be frightened off!