Canon Color imageCLASS MF8350Cdn All-in-One Printer (3555B001AA)

I'm one unhappy customer.

I've had several laser printers before this one, and it's adequate in terms of its functions. However, the Canon seems to have created a business model that enables them to make most of their profits from the sale of replacement toner cartridges. In the past, I've gotten around this by buying a cartridge refill kit: you melt a hole in the side of the cartridge with a special tool, refill the cartridge with (much less expensive) toner, tape over the hole and you're on your way.

In this game of countermeasures and counter-countermeasures, Canon has now installed a counter chip in its cartridges. At a certain number of copies, the machine gives you an out-of-toner message AND JUST QUITS! No warning and no "light" copies to get you by.

When I attempted to refill the black cartridge, I discovered two things. First, it was more than half-full when the chip decided that it needed to be replaced. I'll control myself and...Read more

The features of this printer are awesome for the price, and I would highly recommend it. I purchased this product on sale for $569. I was also seriously considering the Brother DCP-9045CDN, which has slightly lower ink prices (with their high capacity cartridges), but I'm pretty sure that I won't regret sticking with the Canon brand. After purchasing several Canon products (including this one), I have a lot of respect for Canon's consistent product quality, customer service, features, and value.

This is my first home laser printer. I'm quite pleased to finally graduate from the world of inkjets: no more slow printing, annoying print head cleaning cycles, frequent cartridge replacement, or tedious management of print settings to save every drop of ink! The cost per page is about the same, but the reliability is so much better!

Some features that I really appreciate include:

1) Reliability: This printer always _just works_ when I need it...Read more

I bought this unit around the new year with the hope of bringing some organization to my home office. I was able to set it up and start using it very quickly (less than an hour, even counting the time required to unbox it). I wanted to be able to print from several devices on my network, so I plugged it into my router and followed the simple instructions. As a network printer, it works extremely well for me. I can print from my mac laptop, from my main desktop and from other wireless devices (such as friends' laptops) that I add to my network from time to time.

However, I was also really looking forward to using the scanner. When I first set it up, the scanner worked okay. The resolution is low (like 600x600) but adequate for scanning in documents. (Forget about trying to scan pictures or your kids' artwork, of course). Unlike the printer function, the scanner can only work with Windows boxes. No problem.

After a couple of weeks, when I scanned a...Read more