Dell 5130cdn Color Laser Printer

 (3 customer reviews)

Have had the 5130 CDN for 13 months now. The consumables are incredibly expensive and only available from Dell. We are constantly having to replace toner, the toner waste container, fuser, etc. They are all high-priced from Dell.

One month out of warranty the printer quit with an error that it needed a new belt unit. Ordered the belt unit (only available from Dell for $375.00) and installed it. At power up it gave us an 006-370 error and said to call for support.

Called for support and wasted a ridiculous amount of time on hold then being transferred to different people.

Finally spoke to a tech support person who ultimately told me that since the printer wasn't under warranty any longer I'd have to order a "Ross Assembly"/print head and have the MCU/ESS board replaced. He also told me I'd have to hire a technician to install these parts as they are not something a customer can do. And he said that I could NOT pay to order the parts from Dell or have a...Read more

As far as printer performance I would say its great, fast, crisp colors....but I had a major issue with the printer after about 1 year, 2-3 parts completely just stopped working, I had to extend the warranty to get the parts covered, I am pretty annoyed about ti because the printer had less then 10k pages printed on it when all this happened....for 1200-1500 dollars I expected to have no problems with it, but I got just the opposite, I would definitely recommend going to another company if you want a quality product...

Awesomely fast and good quality. Extremely easy setup - although this is a HEAVY business class printer.