HP LaserJet P3015dn Printer - Black/Silver (CE528A#ABA)

 (21 customer reviews)

Do not buy this printer. I read other reviews online that indicated there were problems with a phantom "jam in tray 2" error message but I didn't worry about it since I have never had any problems with HP printers in the past. How wrong I was. The printer worked fine for 2 weeks and then I started getting the same errors. I have spent days (not hours) on the phone and chatting online with technical support and they cannot fix the problem. Not only that - no one is in the US! For this printer, support is in Costa Rica - I find it very difficult to understand them. To discuss problem resolution - it's the Phillipines. The only ones in the US are the sales people. I'm now printing using Tray 1 and manually feeding in the paper. I'm going to try to return the printer and will start over. Save yourself the grief and buy something else.

A mountain of issues plagued us during out first week with this printer before we ultimately sent it packing back to the distributor. Set-up appeared easy and our first print job came after 3 minutes of having the printer on hand. That was the first and last time that the printer decided to print.
We spent a total of 6+ hours between phone conversations and emails with HP after trying to figure out the issue. The printer refused to connect to any workstation we had available, always only printing the first job. It was a mess and a waste of both time and money.
We opted for a different brand entirely. Not a single problem and couldn't be happier without having to deal with unnecessary technical issues that can't be fixed by the very people that make and sell the darned thing.

I have bought 2 of these printers for my company and am getting ready to buy a third. I have had no problems with these printers in the last 8 months. They are quick, easy to set up on the network (Active Director with mostly Windows 7 x64 clients). I can't find fault with this printer. I highly recomend it.