Customer Reviews
Average Customer Review
(46 customer reviews) 117 of 120 people found the following review helpful
Bought it and sent it back,
March 24, 2004 Chip (Northern California) - See all my reviews
This review is from: Konica Minolta PagePro 1350W Laser Printer (Office Product)
This was a great printer as far as print quality and speed... but what Minolta doesn't tell you in advance is that if you either refill the cartridge or use a non-new or non-factory cartridge, the printer goes into "deep cleaning" mode (permanently) while printing and slows down to about 6ppm. It won't go back up to regular speed unless you install a new Minolta cartridge.This, of course, is a completely bogus excuse for forcing you to buy Minolta toner (which costs $130). I called tech support to confirm that there was no workaround, and the woman I spoke with had received 4 complaints that morning on that issue. So I sent it back and bought a Samsung ML-1710, which, although a little bit slower (17ppm instead of 21) can use any toner and seems like an excellent little printer.
74 of 75 people found the following review helpful
Toner Scam,
February 6, 2005 Michael Fourdraine (Pocatello, ID) - See all my reviews
This review is from: Konica Minolta PagePro 1350W Laser Printer (Office Product)
Yeah this is a pretty good printer. Like the other reviews it does a pretty good job dosen't jam much if you use regular paper, but it is a little on the loud side. I got it for $99 and was initially very happy.
Now for the scam. The printer is set up to read a chip on the toner cartridge that says how many prints that the cartridge is good for. The printer then counts the number of pages printed and arbitrairly slows the printer down till you buy a new cartridge. The cartridge that comes with the printer is rated for 1500 pages at 5% page coverage. You can also buy 3000 and 6000 page cartridges. The only difference between the cartridges is the chip on the bottom and the amount of toner/developer within the cartridge. When my cartridge reached 1500 prints the printer software said it was out of toner, it wasn't. There was clearly still toner in the cartridge and it was printing flawlessly. So what's the problem? I was in the middle of printing out a mass mailing (+/-...Read more
16 of 16 people found the following review helpful
Good printer, great value,
April 2, 2004 By A Customer
This review is from: Konica Minolta PagePro 1350W Laser Printer (Office Product)
This printer is great for a home user coming off of the inkjet bandwagon. It only runs off of Windows which is good enough for 85% of you out there. Cost per page is great as is the speed. I also had the 1250W and the 1350W is basically the same thing with better constrution/looks and faster. To the guy who was complaining about the toner cartridge - yeah, you have to use the Minolta toner which is probably a load of crap but don't misrepresent the product's cost. A regular toner is around $80, about $10 more than the Samsung equivalent. The high-capacity toner runs about $120 and is almost impossible to find so I wouldn't use it as an example of cost.