Panasonic ONE-PASS COLOR LASER PRINTER ( KX-CL500 )

I purchased this printer about 2 weeks ago. I have yet to print one page that I am completely satisfied with. After assembling and installing the printer, I began by printing a few test pages. The printer went through a few pages just fine, then made a loud grinding noise and displayed an error. I attempted to call Panasonic's tech support, only to discover they are open from 9-5 EST M-F; I had to wait until the following morning. They shipped me a new color print cartridge (they would not ship me a new printer, as their warranty claims). The new cartridge would not print Cyan color. They sent me a third cartridge that seemed to work, but on closer inspection there were horizontal lines across the paper. I printed several pages (as recommended by the manual) and am still seeing the lines. I am now down to about 50% of my color toners (at about $60 each), have wasted over a ream of paper, and still have a broken printer. I would not recommend this product to...Read more

As an owner of laser printers for more than 10 years, I was worried that a less than $1,000 laser printer could perform adequately. Was I surprised! Excellent quality and speed. Love the two sided copies. Even the high priced cartridges is a blessing compared to the dirty cleanup of the old laser printers. We are making this printer an office standard.