Ricoh Aficio SP C231N Color Laser Printer (406505)

I loved my Ricoh when I first got it. It printed great and was a real workhorse. Then shortly after the warrantee expired (of course) everything went downhill. I replaced the transfer unit because I got an error message saying it needed to be replaced. Immediately I replaced it I started getting a "color registry error" and gradually the printer ceased printing color. After replacing several (very expensive!) parts at the recommendation of Ricoh's tech support to fix the problem I was finally able to print color again only now the colors do not align. Another call to Ricoh and now I'm having to pay nearly $200/hour to have a tech come out and fix it. A service contract is $75/mo and for that much money you can more than buy one or two new printers every year! Before you buy a Ricoh just google "ricoh color registry error" and you'll discover a very good reason why you should stay away from Ricoh printers. I will never own another Ricoh!

i really thought this thing was the answer to a prayer--a color laser printer just for me! what started off great has turned into sucky. alas, its a piece of junk. this thing after a year or so is misbehaving so much, its the usual now. when i go to print something, its constantly giving me errors, its streaking, and this thing was so expensive (the toner cartridges are like $100 + each.) it would be one thing if it was working normal, but its not. i've looked up online and there are a ton of people complaining about these printers. you get what you pay for i guess. live and learn, yet again. i wonder how high my pile of old printers is getting in the landfill? this current "design for landfill" strategy of companies really sucks. I would think if you spend a little more money, you will get a laser printer that is much more reliable. i bought a brother black and white laser printer years ago and its stlll going strong on the first toner cartridge, it never has problems. i...Read more

The print quality is fabulous and the price was affordable however, the product did not come with drivers for Windows7 and I had trouble finding them. I called for assistance but they wanted a credit card # before they would talk to me so I hung up. I sent an email and had to wait for a response which sent the drivers but no instructions. I had to send a 2nd email to request further assistance. It took over a week to finally get the printer to work with my computer. I know the problem was my level of computer knowledge ... almost none! Once the system was in place it runs like a charm and I love it! The frustration was worth it! Thank you Ricoh!