Customer Reviews
Average Customer Review
(4 customer reviews) 12 of 12 people found the following review helpful
Good print quality but very high toner use...,
June 20, 2008 Boulder1259 - See all my reviews
This review is from: Samsung ML-3471ND Network-Ready Monochrome Laser Printer (Office Product)
I'm pleased with the print quality and speed but am finding the printer to be very, very expensive to operate. Even with Samsung's Toner Saver feature turned on, we (a small business) are only getting approximately 5,500 mostly text pages from a 10,000 page cartridge. At first, I thought that we'd been shipped the 4,000 page cartridge by mistake. However, I called Samsung, and they said that such low yields are not uncommon for this printer.
The low yield wouldn't be such a problem if it weren't for the fact that Samsung's cartridges are quite expensive. I wish I could give a better report, but our initial impression is that the ML-3471ND is not a cost-effective printer for a small office environment.
If my operating experience changes, I'll update this review.
1 of 1 people found the following review helpful
Mediocre,
December 26, 2010 Dorje (Santa Monica, CA United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung ML-3471ND Network-Ready Monochrome Laser Printer (Office Product)
Does a nice 2-sided printing job and little problem.. EXCEPT..
Like a number of other printers by Samsung, the PAPER will not LOAD after about 2 years (if you are lucky). This is because the rubber on the inner roller has worn down.
Samsung says nothing about this in its manual or on the website, which is inexcusable to not tell folks that this is part of maintenance. You will have to open the unit and replace, or turn the band inside out and get more use out of it...
1 of 1 people found the following review helpful
High Quality, Feature Rich & Reliable B&W Laser Printer,
July 20, 2010 Donald C. Pachner (New York, NY) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Samsung ML-3471ND Network-Ready Monochrome Laser Printer (Office Product)
I have used Samsung B&W laser printers in my office from the time I started my business 6 years ago. They are workhorses and rarely jam. Samsung packs a reliable, feature-rich package including network capability, automatic duplexing and postscript printing. When a 6 year old printer that I had bought used finally broke down, I replaced it with the ML-3471IND as a personal printer in my office. It's much faster than the original, and I think the print is clearer at the same resolution...
Samsung has improved on an excellent product. Only negative is it comes with a 300 sheet tray, rather than a 500 sheet tray, and can't handle two trays with different types of paper. This is not a problem for me, for I can easily load up to 10-15 sheets or more of letterhead or envelopes, etc. in the multi-function tray. Occasionally crinkles envelopes, but otherwise flawless operation.
The other reason I purchased it was price/value...Samsung seems to make exceptional...Read more