1 of 1 people found the following review helpful
Works great when it isn't broken due to normal use,
May 29, 2008 RC "Ron" (Washington) - See all my reviews
This review is from: Xerox Phaser 3500DN - printer - B/W - laser ( 3500/DN ) (Office Product)
Overall the print drivers seem to work fine (we use a server driver) and the machine prints with the quality level and speed I expect. However we've had this for 14 months and printed 180,000 pages (about 13,000/month) This should be within reason given the 100,000 PPM duty cycle for the machine. A cheap plastic roller in the fuser feed system breaks about every 3-4 months. The parts are $250 plus the service call. Our service rep said this happens to all of the 6 systems he services with other customers. This destroys the total cost of ownership for the system and hurts our customer service when we have to switch over to printing on a multi-function fax printer (which is a lot slower).
(1 customer review)